Privacy Policy
Who is responsible for your data
The operator of TheSheetVault is [Legal name of operator], [Postal address]. Privacy questions: [Confirmed contact email].
What we collect
- Account or checkout details, such as your email address [confirm final account / guest model].
- Order and transaction records, including order references and payment status received from PayFast.
- Download access records: when access was granted, when it expires, and download events (time, IP address, user agent).
- Promo code redemptions linked to an order.
- Messages you send to support.
- Technical server logs needed to operate and secure the service.
- Analytics data: [state whether analytics are used, which tool, and on what legal basis, or remove].
Payments
Card payments are processed by PayFast. TheSheetVault does not receive or store your full card details. PayFast's own privacy policy applies to the information you give PayFast at checkout.
Why we use your data
To fulfil orders, grant and enforce download access, provide support, prevent abuse, keep records required by law, and operate the website. [Confirm legal bases for each purpose in the applicable jurisdictions]
Who we share it with
- PayFast, to process payments.
- [Hosting provider and location]
- [Transactional email provider]
How long we keep it
[Retention periods for orders, download logs, support messages and server logs]
Cookies
[List the cookies actually used, e.g. a session cookie for sign-in, and any consent mechanism required]
Your rights
[Rights available to users in the applicable jurisdictions, and how to exercise them]
Last updated: [date of final version]